Cleveland Cinemas | Contact Us

Contact Us

Contact Us

Please feel free to contact us with any inquiries. So that your message receives a speedy response, please click on the e-mail contact below that  best suits your concern.

Check Your Gift Card Balance

Click the link above to check the balance on a Cleveland Cinemas or Southside Works Cinema Gift Card

General Inquiries

General Questions about Cleveland Cinemas, our theaters and upcoming films

Theatre Rentals & Group Sales

Questions regarding theater rentals and group sales at any Cleveland Cinemas location

Marketing and Promotions

Questions regarding Marketing and Promotions

Concessions Questions

Questions regarding concession products

Comment Card

Theatre visit comments

Marquee Rewards

Questions regarding the Marquee Rewards Program

Cinema Store General Questions

Questions and comments regarding online orders (please note this is for gift card or bulk ticket order questions only. Please see below for online ticket order questions.)


Online Ticket sales questions:Between 9 AM and 5 PM Monday through Friday please call 440-349-3306 ext. 1109.  Outside of these hours please contact the theatre manager directly for the location at which you are trying to buy tickets:
Apollo Theatre 440-774-3920
Capitol Theatre 216-651-7295
Cedar Lee Theatre 216-321-5411
Chagrin Cinemas 440-543-2022
Southside Works Cinema 412-381-1681
Tower City Cinemas 216-621-1374

Cleveland Cinemas Home Office contact information:

Cleveland Cinemas
2163 Lee Rd.
Cleveland Hts,  OH 44118

tel: (440) 349-3306
fax: (440) 349-0210